A Facility Management System explained
Not sure what a Facility Management System is? Then read on.
1
DELIVERING QUALITY
A Facility Management System helps you deliver services to the required quality at the most appropriate level of performance.
2
DELIVERING CONSISTENCY
A Facility Management System helps you deliver the required quality and appropriate performance consistently and cost effectively.
3
DELIVERING SATISFACTION
A Facility Management System helps you satisfy your clients and their facility users while achieving best value for money.
WHAT EXACTLY IS A FACILITY MANAGEMENT SYSTEM?
The best way to understand a Facility Management System is to see it as an integrated, systematic way of planning, operating, maintaining, updating and improving services provided to clients/customers. Try to think about it as a more developed form of quality management system but for facility management, focusing on the needs of clients/customers as facility owners, operators or tenants through the management of their facilities and the delivery of facility-related services to users of those facilities.
JOIN NOWWHAT CAN IT DO FOR YOU?
It keeps you on the right track at all times. Basically, you plan what you are going to do, you do it, then you check it, and if necessary you act on any adjustments needed to correct and improve what you do. This sequence is known as the PDCA cycle; that is, you plan–do–check–act. This clearly makes sense in facility management where most of the work is of a continual nature or undertaken at defined intervals. When you follow these steps in the PDCA cycle, you have the basis for claiming conformity with an internationally agreed set of requirements for facility management.
JOIN NOWBusiness benefits of standards
“Standards offer a set of powerful business and marketing tools for organisations of all sizes. You can use them to fine-tune your performance and manage the risks you face while operating in more efficient and sustainable ways. They allow you to demonstrate the quality of what you deliver to your customers and help you to see how to embed best practice into your organisation” (British Standards Institution, 2020).
Research by the Centre for Economics and Business Research commissioned by British Standards Institution found that investing in standards pays dividends for organisations and that they always generate more benefits than they cost to implement. This is what the organisations said.
Contribute to optimised
compliance with
regulations
Using standards enhances
the organisation’s
reputation
Improves the quality
of services in the
supply chain
